Privacy Policy

Prospirion LLC (“Prospirion,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share and protect information submitted through our website and insurance service forms.

Information We Collect

We may collect:

• Your name, email address, telephone number and mailing address
• Insurance carrier and policy information
• Vehicle, property and life-insurance service information
• Information regarding claims, billing or requested policy changes
• Documents and images you voluntarily upload
• Website activity, device information, IP address and cookie data
• Records of email, telephone, chat and text communications

How We Use Information

We may use your information to:

• Respond to insurance and financial-service inquiries
• Process and coordinate service requests
• Communicate with insurance carriers and authorized service providers
• Send confirmations, status updates and requested communications
• Maintain customer and compliance records
• Improve our website and services
• Prevent fraud and protect our systems
• Satisfy legal, regulatory and compliance obligations

How Information May Be Shared

We may share information with:

• Insurance carriers and authorized general agencies
• Vendors assisting with technology, hosting and communications
• Professional advisers, regulators or government authorities when required
• Other parties with your permission or as necessary to complete your request

Prospirion does not sell personal information for monetary compensation.

Email and Text Communications

If you provide your email address or mobile telephone number, Prospirion may contact you regarding your inquiry, account or service request. Message frequency varies. Message and data rates may apply.

Reply STOP to discontinue text messages or HELP for assistance. Opting out of text messages does not prevent us from contacting you through another appropriate method regarding an active service request.

Cookies and Website Technology

We may use cookies and similar technologies to operate our website, understand website activity, improve performance and maintain security. You may adjust your browser settings to limit or disable cookies.

Information Security

We use reasonable administrative, technical and physical safeguards intended to protect personal information. However, no internet transmission or storage system can be guaranteed completely secure.

Information Retention

We retain information for as long as reasonably necessary to provide services, maintain business and compliance records, resolve disputes and satisfy legal or regulatory requirements.

Children’s Privacy

This service website is not intended for children under 13. We do not knowingly collect personal information directly from children under 13.

Third-Party Websites

Our website may link to insurance carriers and other third-party websites. Prospirion is not responsible for the content, security or privacy practices of those websites.

Your Choices

You may contact us to request a review, correction or update of personal information maintained through this website, subject to applicable legal and record-retention requirements.

Updates to This Policy

We may update this Privacy Policy periodically. Updates become effective when posted on this page with a revised effective date.

Contact Prospirion